Kelly's Corner

In the beginning of the year we moved to our new location on the 3 rd floor of 25 West 43 rd Street. Knowing that security has become a significant concern for many members, we made sure the location was outfitted with the proper alarms and cameras. We also tried to keep in mind that privacy is a very important issue and one area that we made moves to address. We believe we have succeeded in both areas.

Hopefully by now, many members are aware of our name change to Education Affiliates Federal Credit Union and how that came about. We will always remain aware of our debt to the PSC/CUNY labor union and consider them our founding fathers. We, however, wish to expand our role in the credit union movement and cover other groups in the area. This will enable us to grow and offer other and improved services.

We wanted to combine our debit and credit card programs under one umbrella to enable us to provide the opportunity for you to earn points on both programs. We also wanted to provide additional security in this time of increased criminal activity with credit cards. Unfortunately, like Murphy’s Law, What ever could go wrong, did! All the new debit cards did arrive at the post office on October 19, 2006. All the pin numbers were mailed the same day from a different location. Regrettably, not everyone received them at the appropriate time.

Another problem was activating the cards. We were stunned at the amount of incorrect home phone numbers we had on file. We did work to help activate the cards when we were contacted but I’m sure not as quickly as everyone wished.

Helpful Hints on Protecting Your ID from Identity Thieves

Equifax – 800-525-6285 – www.equifax.com
Experian – 888-397-3742 – www.experian.com
Trans Union – 800-680-7289 – www.transunion.com